Best Western Ottumwa Inn & Suites
2813 North Court Road, In Ottumwa, Ottumwa, IA 52501, United States
Rating
3.3
GreenLeader
2024
Price Level
$
Rooms
61
Pets
Yes
from $ 887.75
30
Jun
Best Western Ottumwa Inn & Suites, Ottumwa
Best Western Ottumwa Inn & Suites
SureStay Plus Hotel by Best Western Ottumwa is located in Ottumwa and has a shared lounge and barbecue facilities. The hotel features a fitness centre a 24-hour front desk and free WiFi throughout the property. At the hotel each room is fitted with a desk. Guest rooms will provide guests with a microwave. A continental breakfast is available daily at SureStay Plus Hotel by Best Western. A business centre and vending machines with drinks and snacks are available on site at the accommodation.
Price & Availability
Select your room
Standard King Room ·
Bed & Breakfast · King
Cancel free of charge before Wed, 19 Jun 2024
Standard King Room (Accessible) ·
Bed & Breakfast · King
Cancel free of charge before Wed, 19 Jun 2024
Standard 2 Queen Room ·
Bed & Breakfast · 2 Queen
Cancel free of charge before Wed, 19 Jun 2024
1 King Bednsmkflatscworkmicmincofmkrtelphnfull Breakfast ·
Bed & Breakfast
2 Queen Bedsnsmkflatscworkmicmincofmkrfull Breakfast ·
Bed & Breakfast
Accessible - 1 Kingmobacccomastbathtbworkmicminnsmkfull Breakfast ·
Bed & Breakfast
Accessible - 1 Kingmobacccomastrollshworkmicminnsmkfull Breakfast ·
Bed & Breakfast
1 King Bed - Nonsmoking Room ·
Bed & Breakfast
15% discount
Non Refundable
1 King Bed - Accessible Nonsmoking Room ·
Bed & Breakfast
15% discount
Non Refundable
2 Queen Beds - Nonsmoking Room ·
Bed & Breakfast
15% discount
Non Refundable
1 King Bednsmksitareflatscworkmicminsofbdfull Breakfast ·
Bed & Breakfast
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
OK
3.3
393 reviews
5
22
4
30
3
21
2
17
1
19
Customers Review
Value 3.8
Location 4.4
Cleanliness 3.5
Comfort 3.6
Neighborhood 3.8
Amenities 2.3
Condition 3.1
Quality 4.5
Recomendation 71.7%
“DO NOT STAY HERE ITS HORRIBLE!!
This hotel was awful! We arrived late and the first room they put us in the door locked us in the room. We could not open it from inside the room.
We were moved to another room which was had mold all over the windows and my mother became ill from it.
There was NO hot water at all and the maintenance person was unavailable to come and fix the issue.
The indoor pool was closed because the health department shut it down due to it being contaminated.
The two people at the front desk could not offer any help or compensation for the terrible conditions of this hotel. I All we were told was that the owner was in India and he would have to call us later.
DO NOT STAY HERE ITS HORRIBLE!”
— Mrs Ragain
“Pros Nice place for the price. It was quiet and peaceful, we never noticed anyone else above, below, or beside us. A little dated but it didn't bother us, it had all the modern amenities we needed. It was clean with one exception and it is understandable that it was missed. The wifi worked well. Full breakfast with many options. Eggs, sausage, waffles, cereal, oatmeal, biscuits and gravy, fruit, yogurt, juices, milk, coffee, tea, and various pastries. Bedside lamps had an outlet on the base which made for easy phone charging. TV had a good selection of channels to watch. Including ones for kids. As parents of two under 5 we appreciated being put in the back of the hotel at the end so we would not be as disturbing to others. The lady at the counter was very friendly and helpful and interacted with our kids.Cons The nonslip mat in the tub was starting to come off in one corner and it was dirty under there, which is understandable that it was missed. The door to our bathroom needed to be oiled as The latch kept sticking and wouldn't always stay shut. The breakfast looked great but my husband picked up a biscuit and it had mold on it. He had toast instead.”
— Rebekah Bane
