Sonesta ES Suites Chicago

Sonesta ES Suites Chicago - Lombard

2001 South Highland Avenue, Near Yorktown Shopping Center, Lombard, IL 60148, United States

Rating

4.5

Travelers Choice

2021

Price Level

Rooms

144

Pets

Yes

Jun

Sonesta ES Suites Chicago - Lombard, Lombard

Sonesta ES Suites Chicago - Lombard

Located just 3.6 km miles from the Highland business district the hotel offers easy freeway access to I-88 with downtown Chicago only 32 km away. A pre-packaged breakfast is provided. Breakfast items include a muffin or Danish granola bar whole piece of fruit and a bottle of water. A coffee station is also available in the morning. Each suite features free WiFi and a fully equipped kitchen. This hotel features a seasonal outdoor pool 24-hour fitness centre sports court seasonal BBQ grill on-site laundry facilities free parking and a 24 hour business centre. Sonesta ES Suites Chicago - Lombard is a 20-minute drive from the Brookfield Zoo and Oakbrook Center Mall is a 10-minute drive away.

Price & Availability

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Overall

Wonderful

4.5

924 reviews

178

Customers Review

Value 4.3

Location 4.6

Cleanliness 4.5

Comfort 4.5

Neighborhood 4.5

Amenities 4.5

Condition 4.5

Quality 5

Recomendation 92.9%

“I believe reviews are deleted ! 1. There are RATS ! 2. Charges cant be explained to you and do not charge correct amounts for your stay , they will not try to help you resolve it they'll just shrug their shoulders. 3. Cleaning staff is LAZY , they want you to make your own bed as if they have anything to do besides CLEAN ALL DAY. 4. People are loud 5. BUGS , and did i SAY RATS will live with you inside of the room you reside in 6. CARPET IS DIRTY !! 7. TRASH OUTSIDE DOORS 8. NOISY PEOPLE ONLY GOODTHING WAS YORKTOWN MALL AND TARGET BEING A WALK A WAY ! 7.”

— Tana Latimore

“I love this place...they are always a life saver...I have stayed here in other states but this was my first time in Chicagoland area. Room was on par with the other states. Only issue was our door. It didn't lock when you closed it. So we took all our belongings with us to make sure nothing was stolen. I didn't like that but we arrived middle morning and maintenance and housekeepers aren't on staff at that time! No big deal”

— LaNee C

Overall Wonderful, 4.5

Value 4.3

Location 4.6

Cleanliness 4.5

Comfort 4.5

Neighborhood 4.5

Amenities 4.5

Condition 4.5

Quality 5

Recomendation 92.9%

Andy Squitieri

Oct 19, 2022

Lugar muito legal. A equipe é amigável e prestativa. Tem todas as comodidades que eu precisava. Gostei do centro de fitness e usei-o todos os dias que estive lá. O toque agradável foi o café da manhã para pegar e levar. O café também foi apreciado. A localização estava centralmente localizada quando me reuni com minha família. Eu indicaria à outras pessoas.

Andy Squitieri

Oct 18, 2022

Very nice place. The staff is friendly and helpful. Has all the amenities that I needed. I liked the fitness center and I used it each day I was there. Nice touch was the grab and go breakfast. The coffee was appreciated also. The location was centrally located when meeting with my family. I would recommend to others.

Florian Gilbert

Oct 09, 2022

A equipe é extremamente simpática. Infelizmente, eu tive que dormir as primeiras 4 noites em um quarto insuportavelmente barulhento que cheirava a fumaça de cigarro velho antes que eu pudesse mudar para um mais confortável. A hélice do ar condicionado estava do lado de fora da janela ao lado da cama. O som da fiação elétrica veio pela porta. A velha fumaça de cigarro podia ser ouvida em todos os lugares.No segundo quarto só tive que aguentar o barulho da rua. Fora isso, o equipamento é bastante razoável e contemporâneo, mas já bem desgastado. Até agora tudo estava limpo.Café-da-manhã incluso iogurte, granola, tortas pop e água. Nada de especial, mas ok para os EUA.

Carolyn Wright Thomas

Oct 09, 2022

Esta foi a nossa segunda vez hospedado neste local. Quarto era limpo e os aparelhos de tamanho completo na kitchenette são convenientes. A equipe da recepção foi excelente! Grite para Ebony.

Carolyn Wright Thomas

Sep 22, 2022

This was our second time staying at this location. Room was clean and the full size appliances in the kitchenette are convenient. The front desk staff was excellent! Shout out to Ebony.

Jennifer Weinberg

Sep 09, 2022

Não é ótimo para uma estadia de uma noite. Poucas comodidades (sem suporte para malas, sem travesseiros extras - mesmo mediante solicitação, sem carrinhos de bagagem). Você tem que transportar suas coisas por uma calçada irregular através de um complexo de residências urbanas. O exterior estava bastante sujo e gasto e o tapete estava úmido. As tomadas elétricas não funcionavam e as portas do armário não fechavam. Eu poderia ver isso ser bom para uma opção de estadia prolongada acessível.

Jennifer Weinberg

Sep 05, 2022

Not great for a one night stay. Few amenities (no suitcase stand, no extra pillows - even upon request, no luggage carts). You have to haul your stuff quite a ways down an uneven sidewalk through a townhome-like complex. The exterior was rather dirty and shabby and the carpet was damp. The electrical outlets didn't all work and the closet doors didn't close. I could see this being okay for an affordable extended stay option.

Fady A.

Aug 09, 2022

Espaçoso, limpo e excelente equipe. Somos regulares aqui e reservamos nossas estadias prolongadas entre 1-2 meses a cada verão.A cozinha totalmente equipada é perfeita para a nossa família de pequeno porte. Adoramos e continuaremos vindo nos próximos anos.

Milton Weathers

Aug 09, 2022

There was a dramatic change at this location. The exterior was due for a power wash. There were alot of guest with dogs and alot of smoking all over.I checked in early but my room was not ready until 6 pm. The pool was close and no continental breakfast. This was not my first stay at this location but I was fully disappointed.

Fady A.

Aug 02, 2022

Spacious, clean, and great staff. We are regulars here and book our extended stays between 1-2 months every summer. The fully equipped kitchen is perfect for our small sized family. We love it and will continue coming in the years to come.

Sawanna Sims

Jul 09, 2022

Os quartos são muito bons e modernos. Parece o seu próprio pequeno apartamento. Eu quase não reservei aqui porque as fotos on-line não combinam com as fotos. Ótimo serviço ao cliente. Cynthia e eu acreditamos que o nome dele é Wodell muito simpático e prestativo. Eu recomendaria este lugar para todos.

Jim Morris

Jul 09, 2022

Em primeiro lugar, lidamos com Madison no telefone e na recepção. FANTÁSTICO representante para este hotel. Ela era informativa, alegre e lembrava nosso nome sempre que conversávamos com ela. Um grande trunfo para este negócio. Estávamos na cidade para uma festa de casamento realizada nas proximidades da Noon Whistle Brewery (outro ótimo lugar) e organizamos uma reunião pós-festa em nosso quarto espaçoso, limpo e maravilhoso. Suite de cozinha tinha capacidade para 6+ sem ter de se sentar na cama. Um dos lugares mais bonitos que já hospedamos..recomendo.

Raynaldo Flores

Jul 09, 2022

Muy comodo

Sawanna Sims

Jul 09, 2022

The rooms are very nice and up-to-date. Looks like your very own little apartment. I almost didnt book here because of the Pictures online don't go by the pictures. Great customer service. Cynthia and i believe his name is Wodell very nice and helpful. I would recommend this place to everyone.

Jim Morris

Jun 12, 2022

First of all, we dealt with Madison on the phone and at the front desk. FANTASTIC representative for this hotel. She was informative, cheerful, and remembered our name when ever we talked with her. A great asset for this business. We were in town for a wedding celebration held nearby at Noon Whistle Brewery (another great place) and we hosted an after party gathering in our spacious, clean and wonderful room. Kitchen suite had seating for 6+ without having to sit on the bed. One of the nicest places we ever lodged at..highly recommend.

Fabiola Semprun

Oct 02, 2021

Excelente suitesl el personal muy amable, muy limpio lo recomiendo

LaNee C

Sep 25, 2021

I love this place...they are always a life saver...I have stayed here in other states but this was my first time in Chicagoland area. Room was on par with the other states. Only issue was our door. It didn't lock when you closed it. So we took all our belongings with us to make sure nothing was stolen. I didn't like that but we arrived middle morning and maintenance and housekeepers aren't on staff at that time! No big deal

LaNee C

Sep 20, 2021

Gaetano Castelluccio

Sep 18, 2021

Hotel discreto, serviço de recepção muito simpático e simpático, a única falha é o serviço de quarto ... não é hoje e muitas vezes esquecem de fazer o stqnza

Tana Latimore

Sep 09, 2021

Eu acredito que os comentários foram excluídos!1. Existem RATOS! 2. As taxas não podem ser explicadas a você e não cobram valores corretos para a sua estadia, eles não tentarão ajudá-lo a resolver, apenas darão de ombros. 3. O pessoal da limpeza é PREGUIÇOSO, eles querem que você faça sua própria cama como se eles tivessem algo para fazer além de LIMPAR O DIA INTEIRO. 4. As pessoas fazem barulho 5. BUGS, e eu DISSE que RATS viverá com você dentro da sala em que você reside 6. O TAPETE ESTÁ SUJO !! 7. LIXO FORA DAS PORTAS 8. PESSOAS BARULHENTASSÓ BEM FOI YORKTOWN MALL E ALVO SER UM CAMINHO! 7

Carol Lowe

Sep 09, 2021

The rooms are pretty nice and the staff is awesome.If you can get past the endless basketball dribbling, you're good to go!

Tana Latimore

Aug 24, 2021

I believe reviews are deleted ! 1. There are RATS ! 2. Charges cant be explained to you and do not charge correct amounts for your stay , they will not try to help you resolve it they'll just shrug their shoulders. 3. Cleaning staff is LAZY , they want you to make your own bed as if they have anything to do besides CLEAN ALL DAY. 4. People are loud 5. BUGS , and did i SAY RATS will live with you inside of the room you reside in 6. CARPET IS DIRTY !! 7. TRASH OUTSIDE DOORS 8. NOISY PEOPLE ONLY GOODTHING WAS YORKTOWN MALL AND TARGET BEING A WALK A WAY ! 7.

M P

Jul 09, 2021

Fiquei muito decepcionado com este hotel. No hotels.com, este hotel tem uma classificação de "Excelente", mas deixe-me dizer que não há nada de excelente nisso. Fomos colocados em uma unidade no nível do solo, que eu não preferi porque a área não parecia bem cuidada. O quarto do andar térreo exalava um odor terrível, como se o carpete ou as paredes tivessem sido molhados e a água não tivesse sido devidamente limpa. O cheiro era horrível e verdadeiramente indescritível. Além disso, havia manchas de sujeira em vários móveis - o sofá, as cadeiras da cozinha e até mesmo o carpete. Disseram-me que o quarto tinha sido "limpo", mas realmente não estava limpo. Nem cheirava como se tivesse sido limpo. Havia ferrugem e lascas de madeira nas portas e em parte do piso. O quarto simplesmente não parecia bem conservado. Tínhamos escolhido este hotel para uma estadia prolongada, mas não suportávamos a ideia de ter que ficar nessas condições de vida por 3 semanas. As fotos que você vê no site do hotel são claramente de quando o hotel era novo ou reformado recentemente, mas essas fotos realmente não refletem o hotel em que eu estava ontem. Eu gostaria de ter tirado fotos para compartilhar aqui, mas estava muito ocupado tentando carregar o carro de volta com nossos itens pessoais e encontrar outros arranjos.

Goddessnirually 33rd Dimension and back

Jul 09, 2021

Uau, se você planeja ficar uma semana ou mais em uma suíte king com sofá-cama, custa apenas US $ 85 pela empresa Priceline que encontrou. Grande negócio o quarto é basicamente como um apartamento com cozinha completa, ou seja, fogão, lava-louças, geladeira ... A única coisa que eu gostaria que eles tivessem era café da manhã quente.

Dannen “- saucyydede.” Rose

Jul 09, 2021

Minha estadia foi ruim porque o sofá desdobrável tinha migalhas e manchas, tantas que causavam insetos. Eu tenho uma fobia e isso tirou minha peruca. Nunca mais voltarei aqui. O chão tinha migalhas e a banheira estava suja. Faça melhor

Kenny Anderson

Jul 09, 2021

Bom lugar para se visitar. Eu ficaria lá por um tempo a negócios. Excelente equipe, especialmente Maddison. Sua energia é incomparável. Ela está sempre disposta a ajudar. Durante a minha estadia, houve um problema com a minha conta e eles estão trabalhando nisso. Eu sei que tudo vai dar certo, no geral um ótimo lugar com uma equipe incrível.

Sergio Duque

Jul 09, 2021

Buen precio y excelente atencion

Goddessnirually 33rd Dimension and back

Jul 09, 2021

Wow if you plan to stay a week or more a king suite with sofa bed it is only $85 through priceline. Great deal the room is basically like an apartment with full kitchen ie stove, dishwasher, refrigerator... Only thing I wish they had was hot breakfast.

Dannen “- saucyydede.” Rose

Jul 09, 2021

My stay was poor because the fold out couch had crumbs and stains on them, so many it caused bugs. I got a phobia and it knocked my wig off. Never coming back here. The floor had crumbs on it and the bath was dirty. Do better

M P

Jul 01, 2021

I was very disappointed in this hotel. On hotels.com, this hotel has a “Superb” rating, but let me tell you that there is nothing superb about it. We were placed on a ground level unit, which I did not prefer because the area didn’t seem well kept. The ground floor room reaped of a terrible odor as if the carpet or walls had been wet and the water had not been properly cleaned up. The smell was horrible and truly indescribable. Additionally, there were dirt smearing on the various pieces of furniture - the couch, kitchen chairs and even the carpet. I was told that the room had been “cleaned” but it really wasn’t clean. It didn’t even smell like it had been cleaned. There was rust and wood chipping on the doors and part of the floors. The room just didn’t seem well maintained. We had selected this hotel for an extended stay, but we couldn’t stand the idea of having to stay in such living conditions for 3 weeks. The pictures you see on the hotel’s website are clearly when the hotel was new or recently renovated, but those pictures truly do not reflect the hotel that I was in is yesterday. I wish I would’ve captured pictures to share here, but I was too busy trying to load the car back up with our personal items and find other arrangements.

Kenny Anderson

Jun 09, 2021

Nice place to visit. I was staying there for a while for business. Great staff, especially Maddison. Her energy is unmatched. She is always willing to help. During my stay there was a issue with my bill and they are working on it. I know everything will work out, overall a great place with amazing staff.

Lorraine Smith

Jun 09, 2021

Eu gostei da minha estadia. O prédio em que fiquei era silencioso e tranquilo. O tamanho do quarto era perfeito, limpo e eu gostava da capacidade de cozinhar. Peguei meus próprios lenços e spray Lysol apenas para minha própria segurança. Quando estava saindo, vi algumas moças de boné na varanda de outro prédio. Felizmente eu estava saindo e eles não estavam no meu prédio 😁. Eu com certeza ficarei lá outra vez.

Lorraine Smith

May 28, 2021

I enjoyed my stay. The building I stayed in was quiet and peaceful. The room size was perfect, clean and I enjoyed the ability to cook. I took my own Lysol wipes and spray just for my own safety. When I was leaving, I saw a few bonnet wearing young ladies on the balcony of another building. Thankfully I was leaving and they weren't in my building 😁. I will definitely stay there again.

Rosas NÚÑez

Oct 09, 2020

me gustan los estudios y lo mejor Tiene Chimenea parque te pongas Bien Romantico y en Verano tieneAlberca

Marco Nava

Oct 09, 2019

Excelente lugar

Renato Murillo

Oct 09, 2018

Me gustó la privacidad

Alejandro Saavedra

Oct 09, 2017

Muy bien las habitaciones

David Tankersley

Oct 09, 2017

Los dormitorios son incredible.

JoanieM620

Many conveniences - full kitchen, living room with fireplace, evening social on some days.

In some circumstances - like a couples or family vacation - I would have given this a 5 rating because the room was great and the evening food in the breakfast area 3 days a week was also great. I...

NORman0762

secluded, quiet

The staff, for the most part, was very nice and friendly. Your situated in small condos, instead of a hundred rooms being together. Because of this the rooms are very quiet and you have a lot of...

andersonbsmt

Cold room

The room was cold. It was about 10 outside & we had the thermostat at 85. There was a breeze coming from under the door, so we put blankets down to block it. That help a lot but there was more cold...

698kathleenz

Great long term Hotel

We are a family of 4 and we stayed in Sonesta for a Thanksgiving family vacation. The best part of this hotel is the employees. The front desk staff were the best. They are great. We will stay...

HunterSneakyLink

Awesome Hotel! Such a Great Price!

This hotel was so clean! The staff were very friendly and welcoming. The room was fantastic and a great deal for the price! The bed was so comfy! I will definitely be staying at this hotel again...

RomanVasilevskiy518

Great Amenities At An Affordable Price!

The rooms themselves are very well appointed and are very clean. Full kitchens including full range and dishwasher, pots & pans etc. I would like to give a special mention to Ashley who works at the...