Canopy by Hilton Cancun La Isla
Boulevard Kukulcan, s/n Km. 12.5, Near La Isla Shopping Mall, Cancun, 77500, Mexico
Rating
4.5
Travelers Choice
2021
Price Level
$$
Rooms
174
Pets
Yes
from $ 3,508.31
Destination: Cancun
30
Jun
Transport From Columbus, John Glenn Columbus International Airport (CMH) to Cancun, Cancun International Airport (CUN)
United Airlines
6:45 am - Columbus, John Glenn Columbus International Airport (CMH)
7:20 pm - Cancun, Cancun International Airport (CUN)
TIME
13h 35m
TRAVELERS
2 Adults
0 bags
13h 35m
1 Stop
Flight Information
30
Jun
Canopy by Hilton Cancun La Isla, Cancun
Price & Availability
Select your room
Sunrise 2 Queen Room ·
Room Only · 2 Queen
Non Refundable
Sunset King Room (Bay View) ·
Room Only · King
Non Refundable
Superior Sunrise 2 Queen Room ·
Room Only · 2 Queen Beds
Book now and save
Non Refundable
Sunset 2 Queen Room (Bay View) ·
Room Only · 2 Queen
Non Refundable
Sunrise 2 Queen Room (Premium View) ·
Room Only · 2 Queen
Non Refundable
Premium Sunset 2 Queen Room (Bay View) ·
Room Only · 2 Queen Beds
Book now and save
Non Refundable
Sunset King Room (Premium View) ·
Room Only · King
Non Refundable
Premium Sunrise 2 Queen Room ·
Room Only · 2 Queen Beds
Book now and save
Non Refundable
Sunrise 2 Queen Room ·
Bed & Breakfast · 2 Queen
Sunset 2 Queen Room (Premium View) ·
Room Only · 2 Queen
Non Refundable
Premium King Room (Sunset View) ·
Room Only · 1 King Bed
Book now and save
Non Refundable
Sunset King Room (Bay View) ·
Bed & Breakfast · King
Premium 2 Queen Room (Sunset View) ·
Room Only · 2 Queen Beds
Book now and save
Non Refundable
Superior Double Room (with View) ·
Room Only · Double
Package Rate
Cancel free of charge before Tue, 18 Jun 2024
Sunset 2 Queen Room (Bay View) ·
Bed & Breakfast · 2 Queen
Superior Sunrise 2 Queen Room ·
Bed & Breakfast · 2 Queen Beds
Non Refundable
Sunrise 2 Queen Room (Premium View) ·
Bed & Breakfast · 2 Queen
Sunset King Room (Premium View) ·
Bed & Breakfast · King
Premium Sunset 2 Queen Room (Bay View) ·
Bed & Breakfast
Sunset 2 Queen Room (Premium View) ·
Bed & Breakfast · 2 Queen
Premium Sunrise 2 Queen Room ·
Bed & Breakfast
Premium King Room (Sunset View) ·
Bed & Breakfast
Premium 2 Queen Room (Sunset View) ·
Bed & Breakfast
1 Bedroom Standard King Suite (Panoramic View) ·
Room Only · King
Non Refundable
Standard King Master Suite (Bay View) ·
Room Only · King
Non Refundable
1 Bedroom Standard King Suite (Panoramic View) ·
Bed & Breakfast · King
Junior King Suite (Panoramic View) ·
Room Only
Junior King Suite (Panoramic View) ·
Bed & Breakfast
Standard King Master Suite (Bay View) ·
Bed & Breakfast · King
Presidential King Suite (Bay View) ·
Room Only
Presidential King Suite (Bay View) ·
Bed & Breakfast
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
206 reviews
5
193
4
19
3
12
2
6
1
9
Customers Review
Cleanliness 4.7
Comfort 4.6
Amenities 4.4
Condition 4.7
“Beautiful property, terrible management.
When using the pool we were told we could not sit in the shaded area unless we purchased something from the bar. In addition, they had a private event on Dec 17. It was held on the rooftop/ pool area. We were 3 floors below but the bass was so loud we were unable to sleep. (We were wearing foam ear plugs.) After calling the front desk, we were told there was nothing they could do, the party would end at 4 am. At 9am we went to the front desk to speak to the manager about the incident. It took the manager 90 minutes to walk over and speak with us. His office was about 45 feet from where we were waiting!!!! Instead of apologizing and asking what he could do to make things right, he shamed us and then tried to bargain with a free breakfast and Hilton points. We just wanted our night compensated. He was terrible. What happened to customer service? We checked out and went to the Riu Palace. The Riu has the level of service we were expecting from the Hilton Canopy but were sadly disappointed”
— diane
“Stay was just ok. Conceirge carlos Is lazy, he will direct you to lift and will not help with luggages.Staff are ok but not that welcoming. Room are good , compact and clean. Laundry is expensive. Food and room service are good but expect delays. Roof top was the best in my overall stay.”
— Sugi Ragav
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