Royalton Riviera Cancun
Carretera Federal 307 Cancun-Playa Del Carmen Km 332,15, Mz 03, SM 31, On the beach, Cancun, 77580, Mexico
Rating
4
Price Level
$$$$
Rooms
840
Pets
No
from $ 4,508.3
Destination: Cancun
30
Jun
Transport From Columbus, John Glenn Columbus International Airport (CMH) to Cancun, Cancun International Airport (CUN)
United Airlines
6:45 am - Columbus, John Glenn Columbus International Airport (CMH)
7:20 pm - Cancun, Cancun International Airport (CUN)
TIME
13h 35m
TRAVELERS
2 Adults
0 bags
13h 35m
1 Stop
Flight Information
30
Jun
Royalton Riviera Cancun, Cancun
Royalton Riviera Cancun
Royalton Riviera Cancun is a modern luxury resort in the popular vacation destination of Cancun. This new-generation all-inclusive hotel offers discerning travelers a family-friendly vacation experience, where guests of all ages are captivated from morning to night. For families, an enormous on-site splash park, supervised kid’s and teen’s clubs and non-motorized water sports ensure that afternoons are filled with unforgettable moments. For guests of any age, Royalton signature All-In Luxury® features bring Unlimited Reservation-Free Dining, modern upscale accommodations, All-In Connectivity™ with free high-speed Wi-Fi for all your devices, in-room Bluetooth speakers, and free calls to select countries.
Price & Availability
Select your room
Luxury Junior Suite - Net Rate 2022 ·
All Inclusive
Non Refundable
Luxury Suite With Terrace Jacuzzi - Net Rate 2022 ·
All Inclusive
Non Refundable
Luxury Junior Suite Ocean View - Net Rate 2022 ·
All Inclusive
Non Refundable
Luxury Junior Suite ·
All Inclusive
Cancel free of charge before Tue, 18 Jun 2024
Luxury Suite with Terrace and Jacuzzi ·
All Inclusive
Cancel free of charge before Tue, 18 Jun 2024
Luxury Suite Ocean View With Terrace Jacuzzi - Net Rate 2022 ·
All Inclusive
Non Refundable
Standard Suite ·
All Inclusive
15% discount
Non Refundable
Luxury Junior Suite (Ocean View) ·
All Inclusive
Cancel free of charge before Tue, 18 Jun 2024
Luxury Suite (Ocean View) with Terrace and Jacuzzi ·
All Inclusive
Cancel free of charge before Tue, 18 Jun 2024
Luxury Suite ·
All Inclusive
15% discount
Non Refundable
Standard Suite (Ocean View) ·
All Inclusive
15% discount
Non Refundable
Deluxe Suite (Ocean View) ·
All Inclusive
15% discount
Non Refundable
Luxury Junior Suite Ocean View Diamond Club - Net Rate 2022 ·
All Inclusive
Non Refundable
Standard Room ·
All Inclusive
Non Refundable
Diamond Club Luxury Suite (Ocean View) with Terrace and Jacuzzi ·
All Inclusive
Cancel free of charge before Tue, 18 Jun 2024
Diamond Club Luxury Junior Suite (Ocean View) ·
All Inclusive
Cancel free of charge before Tue, 18 Jun 2024
1 Bedroom Presidential Luxury Suite (Ocean View) ·
All Inclusive
Cancel free of charge before Tue, 18 Jun 2024
Luxury Presidential One Bedroom Suite Ocean View Diamond Club - Net Rate 2022 ·
All Inclusive
Non Refundable
Luxury Presidential One Bedroom Suite Diamond Club - Net Rate 2022 ·
All Inclusive
Non Refundable
Diamond Club Swim-Up Luxury Junior Suite ·
All Inclusive
Cancel free of charge before Tue, 18 Jun 2024
1 Bedroom Standard Suite (Ocean View) ·
All Inclusive
15% discount
Non Refundable
Diamond Club Luxury Family Suite (Ocean View) ·
All Inclusive
Cancel free of charge before Tue, 18 Jun 2024
1 Bedroom Diamond Club Presidential Luxury Suite ·
All Inclusive
Cancel free of charge before Tue, 18 Jun 2024
1 Bedroom Diamond Club Presidential Luxury Suite (Ocean View) ·
All Inclusive
Cancel free of charge before Tue, 18 Jun 2024
1 Bedroom Standard Suite ·
All Inclusive
15% discount
Non Refundable
Luxury Presidential Two Bedroom Suite Ocean View Diamond Club - Net Rate 2022 ·
All Inclusive
Non Refundable
Luxury Family Suite Ocean View Diamond Club - Net Rate 2022 ·
All Inclusive
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4
996 reviews
5
10059
4
3301
3
1348
2
394
1
557
Customers Review
Cleanliness 4.4
Comfort 4.4
Neighborhood 4.2
Amenities 4.2
Condition 4.3
Recomendation 52.5%
“I’ve been to Cancun many many times and this resort was by far the worst one i’ve ever stayed at. Stay far away! Upon arrival i checked in at the diamond club lounge and received a room that looked at other buildings in the resort even though i booked an ocean view room. The explanation i received was that i booked an ocean view room, not an ocean front room. I had absolutely no view of the ocean from my room. The worker in the diamond club changed my room, but did have an attitude in the process. On the second night, the resort went black twice. You would think a resort would have better electrical. After returning to my room, the air conditioning stopped working. I was informed that it had stopped working because of the black out; which is funny because all my friends rooms were fine. So i received another room. In this room, the air conditioning was so loud it made a rattling noise. The maintenance worker told me it was missing a piece and placed a rag in there to reduce the noise. He said someone would come back the next day which did not happen. The shower head and knob in this room was all moldy. I also have what appears to be bed bug bites which are super itchy. Do yourself a favor and do not come here!! You would think that the resort would offer some type of compensation for all the inconvenience but nothing. Royalton Riviera needs new management. Quality control is clearly not a concern for current management. This is not a five star resort.”
— DANNY CHIN
“Check in - I asked if there is a room with a view that he can recommend. His response is there are no rooms available. Only opinions of the mangroves were available. He did not know that I already had paid $69 US to select my room on the Royalton App. So I went into my emails and brought that up. Thank goodness that I did that, or I would have ended up with a mangrove view.Room - on our way to the room, this awful smell hits us. I'm not sure where the smell comes from, but it's there. The water that comes out of the shower and sinks smells. After taking our showers, we had to get rid of that smell with perfume and creams. I tried opening our balcony doors, but that made it worst. The bed and the room were immaculate. The maids are great here. They make up our beds and gave us whatever we needed.The restaurants were not impressive. Especially the hunter steakhouse where I bought a $86 bottle of wine and $25 lobster extra. Just so that we can get a reservation for the evening. This was supposed to be one of their top restaurants. The steak was not cooked properly; I could not eat it. All the restaurants have an “Inhance you Experience ”section, where you pay extra for lobster or some other seafood. The buffet was the one place we found something to eat most of the nights after being disappointed by the different restaurants.The pools are horrible! They smell like urine! There is no chlorine and it's definitely not saltwater pool either. So my advice is to stay away from the pools. It's just gross but there are a lot of people who get in them.Overall this was the worst experience I have had at an all-inclusive resort in Mexico. I will not be going back.”
— As
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